Privacy Policy

Last updated: January 2026

This privacy policy explains how Parker Leak Repair Pros (operating parkerleakrepairpros.com) handles personal information collected through this website and our dispatch phone line.

Information we collect

This website does not require account creation, does not run contact forms, and does not collect names, addresses, or email addresses through any form. The only interaction is a phone link to (303) 552-3896, which dials our dispatch line directly from your device. When you call that number, we collect the information you provide during the call: your name, service address, phone number, and the nature of the leak situation.

Standard server access logs record visitor IP addresses, browser type, pages requested, and timestamps. These logs are used for security monitoring and basic analytics, retained for no more than 90 days, and not linked to any identifying personal data.

Cookies and tracking

This site does not set advertising cookies. We do not use third-party tracking pixels for retargeting. Basic analytics may be used to count page views and identify broken pages; any analytics tool used is configured to anonymize IP addresses and respect Do Not Track signals.

How we use the information from your call

Information from your dispatch call is used to:

• Dispatch a licensed plumber to your address
• Diagnose the leak situation before the truck arrives
• Generate a written locating report and repair estimate for your visit
• Coordinate insurance documentation if you're filing a water-damage claim
• Schedule follow-up service or repair work

We do not sell your information. We do not share it with marketing services. We do not add you to any newsletter, SMS marketing list, or email broadcast.

Sharing with third parties

Information from your call may be shared with the following, only as needed to complete the service you requested:

• The licensed plumber dispatched to your address
• Subcontractors involved in repair work (slab cutting, restoration, mold remediation) if you request that follow-up service
• Your homeowners insurance carrier, if you ask us to provide leak detection or repair documentation for a claim
• Law enforcement or regulators, if compelled by a valid legal request

Call records (date, time, phone number, address, service type) are retained for three years for warranty and dispute purposes, then routinely purged.

Children and minors

This website and our services are directed at adult homeowners and property managers. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, please call us at (303) 552-3896 and we will delete the record.

California, Colorado, and other state privacy rights

Colorado residents have the right under the Colorado Privacy Act to access, correct, delete, or obtain a copy of personal information held about them, and to opt out of any sale or targeted advertising. California residents have similar rights under the CCPA. We do not sell personal information or use it for targeted advertising. To exercise any of these rights, call us at (303) 552-3896 and identify yourself by service address.

Security

Call records and customer information are stored on encrypted devices accessible only to dispatch and field crew on a need-to-know basis. Paper records (handwritten work orders, repair estimates) are kept in a locked office and destroyed by shredding when the retention period expires.

Changes to this policy

This policy may be updated periodically. Material changes will be noted at the top of the page with a revised date. Continued use of the website or our dispatch line after a policy update constitutes acceptance of the updated terms.

Contact

For privacy questions or to exercise any of the rights listed above, call (303) 552-3896 or write to:

Parker Leak Repair Pros
Attn: Privacy
3925 Maple Dr
Parker, CO 80134